3 часа назад
Application Operations Engineer (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Application Operations Engineer (Fintech): Maintaining and improving business-critical applications and infrastructure in a global payments environment with an accent on production support, incident resolution, SQL-based validation, and operational automation. Focus on diagnosing complex issues, identifying root causes, strengthening platform reliability, and coordinating resolution across Product, Engineering, DevOps, QA, support, and client teams.
Location: Mexico City, Mexico
Company
operates a environment that helps businesses and clients move money and connect through commerce platforms.
What you will do
- Drive production incidents from investigation through resolution while meeting service-level expectations.
- Monitor application, infrastructure, batch, scheduled-job, client-deliverable, and service-transmission health across multiple environments.
- Analyze logs, stack traces, system metrics, database behavior, and application diagnostics to identify root causes.
- Use SQL, Bash, Python, and operational scripting to validate data, improve troubleshooting, automate maintenance, and strengthen reporting.
- Partner with Product, Engineering, DevOps, QA, customer support, and client teams to resolve issues and improve platform stability.
- Create documentation, automations, service improvements, and operational standards aligned with governance and compliance practices.
Requirements
- 4+ years of experience in production support, technical operations, systems administration, or a related enterprise application support role.
- Hands-on experience with Linux or UNIX environments, application support, relational databases, and production troubleshooting.
- Strong SQL and scripting skills, including Bash or Python.
- Knowledge of networking fundamentals, secure file transfer protocols, DNS, version control, and IT operational processes.
- Strong analytical, communication, ownership, and continuous-improvement skills.
- A bachelor’s degree in Computer Science, Information Systems, or a related discipline is preferred; equivalent practical experience or an associate degree with relevant experience may be considered.
Nice to have
- Experience with cloud platforms, CI/CD, containerized workloads, or microservices architectures.
Culture & Benefits
- Competitive salary and benefits package.
- Learning, development, and on-the-job growth opportunities.
- Supportive and inclusive environment where employee input is valued.
- Community and charity initiatives.
- Global employee assistance and recognition programs.
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