Operations

Location: Copenhagen, Denmark; on-site

Company

hirify.global is building a connected restaurant management system that brings together sales, reservations, kitchen preparation, payments, and operational data for hospitality businesses.

What you will do

• Run restaurant onboarding, including training, setup, connection, and implementation with restaurant teams.
• Solve merchant problems on-site while supporting live restaurant operations.
• Support restaurants during their first month after go-live.
• Improve operational processes, materials, and systems.
• Identify product and process gaps and communicate them to product, engineering, and central operations teams.

Requirements

• Creative problem-solving skills and an interest in working with hospitality businesses.
• Empathy for merchants, curiosity about their businesses, and strong proactive communication.
• Ability to manage multiple priorities, create structure, and work in a fast-paced startup environment.
• Interest in becoming an expert in the hirify.global system and applying product knowledge in practice.
• Flexibility to adapt working hours to merchant needs.
• At least 1–2 years of experience in hospitality, early-stage startup operations, fast-paced account management, or customer operations; comfortable working in Danish and English.

Culture & Benefits

• Startup environment focused on reshaping hospitality technology.
• Startup equity.
• Competitive salary.
• Flexible time off.
• Team events.
• AI is used to improve writing, analysis, building, and operational work.