Site Reliability Engineer II

Location: Tuzla, Bosnia and Herzegovina

Company

hirify.global provides a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation for employers, health plans, and health systems.

What you will do

• Design and implement resilient solutions for platform reliability problems with minimal rework.
• Own observability strategies, monitor production systems, respond to incidents, and lead root cause analysis.
• Analyze system and application metrics for performance tuning, capacity planning, and fault diagnosis.
• Build automation for repetitive operational tasks and improve internal tooling to reduce toil.
• Participate in planning, on-call rotations, incident triage, metrics reviews, and process improvements.
• Collaborate with development teams, mentor junior engineers, and support technical interviews and assessments.

Requirements

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 3+ years of experience in SRE, DevOps, or infrastructure engineering.
• Hands-on experience with AWS, Kubernetes, EKS, infrastructure as code, and monitoring patterns.
• Strong understanding of observability principles, including SLIs, SLOs, error budgets, and structured alerting.
• Production-quality programming proficiency in Python, Go, or Java.
• Experience with New Relic, Datadog, Prometheus, CI/CD pipelines, deployment tooling, and incident management frameworks such as ITIL.

Nice to have

• Experience in healthcare or another highly regulated industry.
• GitLab or ArgoCD proficiency.
• AWS cloud certification.

Culture & Benefits

• Work on a health platform supporting members making important health decisions.
• Contribute to a diverse, equitable, inclusive, and welcoming work environment.
• Participate in a collaborative SRE organization with opportunities to mentor and raise the technical bar.