11 часов назад
Regional Collections Manager, West Central (Nigeria)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Regional Collections Manager, West Central (Nigeria) (PAYG fintech collections): Driving field-based collections for solar product loans with an accent on repayment analysis, customer resolution, and regional collection strategy. Focus on designing collection processes, managing repossessions and fraud reporting, and coordinating field agents across rural customer settlements.
Location: Onsite in Osogbo, Osun State, Nigeria
Company
is an off-grid solar energy company combining solar products, PAYG financing, fintech, and field operations to provide affordable energy access.
What you will do
- Analyze regional loan portfolios and repayment trends, then develop daily, weekly, and monthly strategies to improve collection rates.
- Conduct mystery market visits to assess sales quality, disabled lamps, repayment issues, and customer insights.
- Design, pilot, and operationalize collection processes that improve repayments and customer satisfaction.
- Coordinate with Area Business Managers and Field Sales Executives on product repossessions and difficult customer cases.
- Report product tampering and fraudulent practices, and facilitate follow-up actions through established risk processes.
- Train and monitor field agents on collection calls, repossessions, and difficult customer collection issues; recruit cash collection centres in key areas.
Requirements
- Bachelor’s degree or Higher Diploma in Finance, Community Development, Communication, Credit Risk Management, or a related field.
- At least 3 years of experience in a similar position, including field work and collaboration with rural customer communities.
- Experience in microfinance, fintech, or banking, preferably in credit collections or debt recovery.
- Fluency in English and the language of the assigned territory.
- Strong logical thinking, communication, people management, issue tracking, and problem-solving skills.
- Ability to manage multiple tasks and collaborate with sales and cross-functional teams; familiarity with the territory is required.
Culture & Benefits
- Professional growth in a dynamic, high-impact solar energy industry.
- Open, collaborative culture focused on continuous innovation and sustainable business development.
- Multicultural experience with colleagues from different geographies, nationalities, and backgrounds.
- Structured learning and development programs through the Greenlight Academy.
- Permanent full-time employment with statutory benefits.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
