13 часов назад
VIP Manager (iGaming)
Вакансия из Telegram канала - Мэтч & Сопровод
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Описание вакансии
TL;DR
VIP Manager (iGaming): Building strong relationships with high-value casino and sportsbook players by managing VIP portfolios, personalized offers, and retention programs with an accent on player lifecycle management, communication, and performance tracking. Focus on improving player retention, handling escalations, and optimizing VIP metrics through personalized incentives and cross-team collaboration.
🚀 Looking for VIP Manager (iGaming)
📍 Full-time | Riga, Latvia (full relocation package is provided)
We’re looking for an experienced VIP Manager to build strong relationships with high-value players and drive retention 💫
Responsibilities:
💎 Manage and develop VIP player portfolio
💬 Communicate via chat, email, and calls
🎁 Provide personalized offers, bonuses, and incentives
📈 Monitor player activity and improve retention
🛠 Handle VIP requests, issues, and escalations
🤝 Collaborate with internal teams
📊 Track performance and key VIP metrics
Requirements:
🎰 2+ years as VIP Manager in iGaming (casino + sportsbook)
📚 Strong understanding of retention & player lifecycle
🗣 Excellent communication skills
🇬🇧 English B2+ (additional languages are a plus)
⚡️ Multitasking, attention to detail
We offer:
✈️ Full relocation support (flights, accomodation, visa support)
🏥 Benefits package (insurance, gym)
📈 Growth in an international team
Telegram
#iGaming #VIP #CustomerSupport #Latvia #AccountManager #hiring #vacancy
📍 Full-time | Riga, Latvia (full relocation package is provided)
We’re looking for an experienced VIP Manager to build strong relationships with high-value players and drive retention 💫
Responsibilities:
💎 Manage and develop VIP player portfolio
💬 Communicate via chat, email, and calls
🎁 Provide personalized offers, bonuses, and incentives
📈 Monitor player activity and improve retention
🛠 Handle VIP requests, issues, and escalations
🤝 Collaborate with internal teams
📊 Track performance and key VIP metrics
Requirements:
🎰 2+ years as VIP Manager in iGaming (casino + sportsbook)
📚 Strong understanding of retention & player lifecycle
🗣 Excellent communication skills
🇬🇧 English B2+ (additional languages are a plus)
⚡️ Multitasking, attention to detail
We offer:
✈️ Full relocation support (flights, accomodation, visa support)
🏥 Benefits package (insurance, gym)
📈 Growth in an international team
Telegram
#iGaming #VIP #CustomerSupport #Latvia #AccountManager #hiring #vacancy
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