Service Administrator

Location: Panama City, Panama; hybrid work with three days per week in the office and two days remotely. Visa and relocation support are not provided.

Company

hirify.global develops food processing, packaging, and service solutions designed to protect food, people, and the planet.

What you will do

• Provide administrative support to Customer Services Operations and Field Service Operations stakeholders.
• Manage operational data and databases, prepare reporting, and maintain visual management tools and service metrics.
• Analyze, resolve, and escalate missing or inaccurate data to maintain process reliability.
• Coordinate purchase orders, intercompany service invoicing, and purchasing activities for external contractor services.
• Collaborate with Service Account Representatives, Field Service Operations, Finance, Travel Management, and Order Fulfilment Service Product teams.
• Identify process improvement opportunities, share best practices, and support consistent global standards and local legal requirements.

Requirements

• Associate degree in Administration, Finance, Business, or a related field, or equivalent practical experience.
• Experience in administrative support or coordination, with the ability to manage multiple priorities.
• Working knowledge of Microsoft Office and familiarity with SAP/ECC, Power BI, and Power Automate.
• Intermediate to advanced English communication skills, both written and verbal.
• Strong attention to detail, accuracy, self-management, collaboration, and adaptability.
• Availability to work three days per week in the Panama City office and two days remotely.

Culture & Benefits

• Professional development and training opportunities in a global environment.
• Innovation-focused culture with opportunities to deliver visible results.
• Equal opportunity employment experience with a focus on diversity and inclusion.
• Market-competitive compensation and benefits with flexible working arrangements.