3 дня назад
Product Operations Intern (Rewards)
2 800 000COP
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Product Operations Intern (Rewards) (Fintech): Managing receipt-scanning quality and validation operations for a rewards experience with an accent on edge-case detection, fraud prevention, and product feedback. Focus on analyzing messy submission data, prioritizing fixes by customer impact and operational cost, and improving review workflows and internal tools.
Location: Remote in Peru
Salary: 2,800,000 COP monthly
Company
is a fintech and retail technology company developing flexible payment and shopping experiences, including rewards and loyalty features.
What you will do
- Review receipt-scanning submissions against validation rules and make consistent approval or rejection decisions.
- Identify unusual receipt formats, retailer-specific issues, duplicates, and potential abuse.
- Write actionable bug reports, reproducible examples, and improvement recommendations for engineering.
- Prioritize product issues by customer impact, fraud risk, and operational cost, and track fixes through the backlog.
- Maintain review guidelines, decision criteria, and escalation paths as the program scales.
- Find opportunities to automate, simplify, or remove inefficient review steps and help improve internal tools.
Requirements
- Currently pursuing or recently completed a Bachelor's degree, or equivalent education and experience.
- Interest in consumer fintech, rewards and loyalty programs, or operating products at scale.
- Strong attention to detail and a structured, logical approach to identifying patterns and defining rules.
- Clear written and verbal communication, including the ability to write actionable bug reports and summarize trends.
- Demonstrated experience with Claude or equivalent large language model tools is required.
- Relevant experience in operations, product, fintech, data analysis, trust and safety, or startups is beneficial.
Culture & Benefits
- Remote, full-time position based in Peru.
- Fast-paced environment with opportunities for career advancement.
- Work closely with product management, engineering, design, and data teams.
- Culture emphasizes high standards, speed, candid communication, calculated risk-taking, and accountability.
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