3 дня назад
Analyst Learning Delivery
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Analyst Learning Delivery (Learning Operations): Executing end-to-end learning programs across operations and production with an accent on scheduling, enrollment, participant support, and virtual and onsite session delivery. Focus on coordinating facilitators and vendors, maintaining learning systems and completion data, resolving delivery issues, and improving learner experience quality.
Location: Bogotá, Distrito Capital, Colombia; onsite learning and event production activities are required.
Company
Johnson & Johnson MedTech develops healthcare and medical technology solutions focused on improving patient care.
What you will do
- Execute learning programs across operations and production, including scheduling, session setup, enrollment, communications, surveys, rosters, and system updates.
- Coordinate virtual and onsite session production, including venues, technology, materials, catering, access, and local support.
- Work with facilitators, coaches, vendors, participants, internal teams, and program stakeholders.
- Manage personalized learning and closed enrollments, including intake requests, participant preparation, attendance, and follow-up.
- Monitor enrollment, attendance, and completion records while coordinating rescheduling and cancellations.
- Resolve routine delivery issues, escalate exceptions, and use feedback and data to improve quality and efficiency.
Requirements
- Bachelor’s degree.
- At least two years of experience in event management, learning operations, or HR operations.
- Experience in learning or program delivery and proficiency with learning management and virtual delivery systems.
- Basic reporting, data cleaning, and trend analysis skills.
- Knowledge of operational compliance, confidential information handling, onsite event logistics, participant experience, and project management principles.
- Advanced English is required.
Nice to have
- Knowledge of end-to-end learning delivery processes, including scheduling, enrollment, learner support, and virtual and onsite production.
- Continuous improvement mindset and comfort with ambiguity and changing priorities.
- Knowledge of digital tools, automation, and AI.
Culture & Benefits
- Inclusive work environment that values individual contributions, diversity, and dignity.
- Opportunity to support healthcare innovation and learning programs across operations and production.
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