3 дня назад
Team Lead, Payment Implementation (Clinical Trials)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Team Lead, Payment Implementation (Clinical Trials): Leading payment implementation activities that translate clinical-trial customer documents and contractual requirements into payable activities within payment platforms with an accent on SLA delivery, quality controls, audit readiness, and team development. Focus on prioritizing implementation queues, reviewing complex payment requests, improving controls and reporting, and ensuring accurate interpretation of contracts, rates, and country-specific payment requirements.
Location: Bucharest, Romania; Iasi, Romania; or remote from Romania
Company
develops technology for clinical trials and provides payment platforms that support payment implementation and operational workflows.
What you will do
- Lead and manage the Payment Implementation Team responsible for translating customer documents and requirements into payable activities.
- Monitor performance metrics, manage implementation queues, assign priorities, and ensure service-level requirements are met.
- Review unique payment requests and large-scale updates for feasibility and act as an escalation point for clients and internal Operations Teams.
- Collaborate with Relationship Management and Project Management on customer engagement, capacity planning, prioritization, reporting, and subject-matter support.
- Maintain process controls, documentation, audit checklists, workflow tracking, and accuracy parameters for implementation and verification activities.
- Coach team members, deliver training, and develop procedures that address clinical-trial payment and country-specific requirements.
Requirements
- Bachelor’s degree or equivalent work experience and training.
- At least 4 years of experience in contract management or payments, preferably within pharmaceuticals or a contract research organization.
- Foundational knowledge of global clinical-trial design, contracts, and budgets.
- Strong experience with Microsoft Excel.
- Strong leadership, analytical, organizational, interpersonal, and time-management skills.
- Ability to challenge existing practices and develop improved processes to address gaps.
Culture & Benefits
- Flexible working hours to support work-life integration.
- Career development opportunities and exposure to modern technologies.
- Access to a modern office with collaborative workspaces and connectivity to global offices.
- Benefits package including meal tickets, Romanian healthcare coverage, a fitness stipend, and competitive salaries with bonus plans.
- Work in the clinical-trials industry on challenging and socially meaningful projects.
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