4 дня назад
Integration Engineer III
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Integration Engineer III (AI/SaaS): Configuring, implementing, integrating, and launching client accounts on a commerce partnership marketing platform with an accent on technical discovery, solution design, and customer-facing onboarding. Focus on troubleshooting integration issues, applying AI to real-world challenges, and maintaining accurate implementations across multiple client projects.
Location: Sydney, Australia
Company
provides a commerce partnership marketing platform that helps brands manage affiliate, influencer, content publisher, ambassador, and customer referral partnerships.
What you will do
- Configure, implement, integrate, and launch new client accounts through a defined onboarding process.
- Own client relationships during onboarding, answer technical questions, lead platform training, and coordinate requested client calls.
- Lead technical discovery and solution discussions to understand client requirements and propose suitable implementations.
- Support the design and integration of technical solutions across new and existing client accounts.
- Drive projects forward, surface blockers, coordinate stakeholders, and escalate issues when needed.
- Troubleshoot technical issues and create or maintain integration documentation for a smooth transition to Success and Account Management.
Requirements
- Excellent verbal and written English communication skills.
- Foundational knowledge and practical experience with web technologies, including HTML, JavaScript, SQL, and REST APIs.
- Understanding of designing and implementing client solutions on SaaS platforms.
- Proven performance in integration support, sales engineering, software development, or a related discipline, preferably in an external customer-facing role.
- 5+ years of experience in a technology-focused role at a digital marketing or technology company.
- Bachelor's degree in Computer Science, Engineering, Science, Mathematics, Commerce, or a related discipline.
Nice to have
- Familiarity with the affiliate or digital marketing industry.
- Experience applying AI to real-world business challenges.
Culture & Benefits
- Responsible paid time off policy and a flexible environment supporting work-life balance.
- Up to 12 fully covered therapy or coaching sessions per year, with additional dependent coverage.
- Monthly gym reimbursement.
- Free Coursera subscription and access to PXA courses.
- 26 weeks of fully paid parental leave for primary caregivers and 13 weeks for secondary caregivers.
- Technology stipend for a home office and monthly internet allowance.
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