4 дня назад
Product Solution Architect (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Product Solution Architect (SaaS): Building reusable solution templates, knowledge bases, and architectural frameworks that enable go-to-market teams to design enterprise SaaS solutions independently, with an accent on system integration, data processing, application design, and cloud architecture. Focus on abstracting recurring customer and field-team problems into product capabilities, guiding complex pre-sales and post-sales architecture, and standardizing scalable solution design.
Location: Tokyo, Japan; hybrid schedule with 3 days per week in the Tokyo office and 2 days working from home. Occasional international travel, primarily to the U.S., may be required a few times per year.
Company
develops an agentic experience platform that uses governed AI agents and customer intelligence to automate marketing execution across web, mobile, and desktop.
What you will do
- Build and maintain reusable solution templates, technical guides, best practices, and knowledge resources aligned with platform capabilities.
- Advise Solution Architects, Customer Success Engineers, and Sales Engineers through workshops, training, consultations, and escalation support.
- Identify recurring field and customer problems and abstract them into reusable product capabilities.
- Co-design solutions with Engineering and contribute to ERDs, design documents, and architectural decisions.
- Create and refine architectural frameworks that improve consistency, scalability, and autonomy across solution development.
Requirements
- Business-level Japanese and English proficiency required.
- 5+ years of experience in solution architecture, technical consulting, or a similar SaaS role.
- Strong experience with enterprise SaaS solutions, software architecture, and platform capabilities and constraints.
- Experience with system integration, data processing, application design, cloud architecture patterns, and reusable solution frameworks.
- Proven ability to create technical documentation, solution templates, and architectural best-practice guides adopted by field teams.
- Strong consulting and communication skills, including the ability to explain architectural trade-offs to technical teams and executives.
Culture & Benefits
- Customer-first, data-driven environment focused on proactive problem solving.
- Values include integrity, reliability, openness, humility, diversity, equity, inclusion, and belonging.
- Hybrid work arrangement with regular Tokyo office collaboration.
- Opportunities to influence product direction and expand the impact of architectural practices across the organization.
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