Sr. Expert / Specialist, Payroll Tax and Services

Location: Atlanta, Georgia or Frisco, Texas, United States

Company

hirify.global is a financial technology platform providing products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Resolve complex tax notices, multi-jurisdictional issues, penalty abatements, amended returns, and escalated correspondence.
• Investigate unprecedented cases, identify root causes, and determine appropriate resolution paths with minimal supervision.
• Audit payroll records for compliance, identify control gaps, and recommend corrective actions for individual cases and accounts.
• Create and maintain standard operating procedures and training materials while coaching less experienced Tax Processors.
• Advise internal partners on tax treatment, filing requirements, and compliance interpretation.
• Partner with technology and operations teams to validate automated tax calculations and system enhancements before rollout.

Requirements

• 3+ years of relevant experience in tax processing, payroll tax operations, or tax compliance, with depth in a specialization.
• Bachelor's degree or equivalent demonstrated domain expertise.
• Advanced knowledge of multi-jurisdictional tax regulations and agency procedures.
• Experience resolving complex cases with minimal escalation or rework.
• Proficiency with tax and payroll systems, reconciliation tools, and system-change validation.
• Ability to explain complex tax concepts to technical and non-technical audiences.

Nice to have

• FPC or CPP certification.

Culture & Benefits

• Competitive compensation package with performance-based rewards.
• Potential eligibility for cash bonuses, equity rewards, and benefits under applicable plans.
• Regular pay comparisons across ethnicity and gender categories to support fair pay.