Expert / Specialist, Payroll Tax and Services

Location: Atlanta, Georgia or Frisco, Texas, United States

Company

hirify.global is a global financial technology platform serving millions of customers through products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Research and resolve non-routine tax notices, penalties, and related payroll tax issues.
• Prepare and submit amended tax returns and supporting documentation.
• Complete reconciliations, identify discrepancies, and determine corrective actions.
• Explain specialized tax guidance and complex filing requirements to customers and internal stakeholders.
• Serve as an escalation point for less experienced Tax Processors.
• Collaborate with payroll operations, customer support, and compliance teams on coordinated cases.

Requirements

• 2+ years of experience in payroll tax operations, payroll tax compliance, or a related field.
• Bachelor's degree or equivalent demonstrated domain expertise.
• Working knowledge of tax regulations, multi-jurisdictional compliance, and government agency filing systems.
• Strong analytical, research, problem-solving, and prioritization skills.
• Proficiency with tax and payroll systems, reconciliation tools, and spreadsheet applications.
• Effective communication skills for explaining technical tax concepts to customers and internal stakeholders.

Nice to have

• FPC or CPP certification.

Culture & Benefits

• Competitive compensation package with a pay-for-performance rewards approach.
• Potential eligibility for cash bonuses, equity rewards, and benefits under applicable plans.
• Compensation considers job-related knowledge, skills, experience, and work location.