Sr HR Associate, Shared Services (9 Month Fixed-Term Contract)

Location: Remote-first, Philippines; working GMT hours

Company

A SaaS-based global employment platform that helps organizations hire, onboard, and manage professionals across more than 180 countries.

What you will do

• Support employee lifecycle processes, including onboarding, data management, absence management, visa renewals, transfers, and offboarding.
• Prepare employment contracts, amendments, HR policies, benefits and payroll documentation, onboarding guides, certificates, and termination records.
• Maintain professional and customer records, process HR forms, and audit data changes for accurate and timely payroll.
• Coordinate benefits administration, payroll data, and employee records with brokers, insurers, payroll providers, and other local service providers.
• Respond to professional and customer queries, follow established SLAs and SOPs, and support continuous improvement of HR processes.
• Serve as a primary contact during onboarding and offboarding while collaborating with internal and external stakeholders.

Requirements

• 2–5 years of HR operations experience, including experience in a shared-services environment.
• Detailed knowledge of HR procedures and policies, with basic knowledge of labor legislation across the EMEA region.
• Experience with one or more of Poland, Germany, the Czech Republic, Hungary, Bulgaria, the UK, Ireland, Belgium, the Netherlands, Denmark, Sweden, Norway, or Finland is advantageous.
• Proficient written and verbal English, strong customer service and stakeholder-management skills, and excellent attention to detail.
• Ability to work in an international, multicultural team and accommodate different time zones while working GMT hours.
• Proficiency with MS Office and the ability to integrate generative AI tools such as Gemini and NotebookLM into daily workflows.

Nice to have

• Experience handling employee offboarding.
• Experience in a regional shared-service centre.

Culture & Benefits

• 9-month fixed-term contract with an immediate start preferred.
• Remote-first working environment with flexible resources and collaboration across international teams.
• Paid parental leave, flexible time off, spending accounts, medical, dental, and vision insurance.
• Sabbatical eligibility after five years and additional benefits for eligible regular full-time employees.