5 дней назад
Swahili-Speaking Partner Relations Manager (Fintech)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Swahili-Speaking Partner Relations Manager (Fintech): Developing partner retention strategies and managing personalised relationships with partners in Nairobi with an accent on satisfaction monitoring, feedback analysis, and product promotion. Focus on identifying upselling opportunities, communicating platform improvement ideas, and strengthening partner loyalty in the financial services sector.
Location: Nairobi, Kenya; on-site
Company
operates in the financial services sector and is hiring for its Business Development – Partner Relations department.
What you will do
- Develop and implement partner retention strategies aligned with the company’s overall strategy.
- Act as the main contact for partners and build strong relationships through personalised support.
- Monitor partner satisfaction, collect feedback, and improve the partner experience.
- Analyse partner behaviour to identify upselling and product customisation opportunities.
- Communicate company products and marketing promotions to partners.
- Share partner feedback and platform improvement suggestions with Business Development teams.
Requirements
- Bachelor’s degree in a business-related field.
- At least 2 years of experience in a similar position.
- Fluent Swahili and excellent written and spoken English are required.
- Experience in the financial services sector is an advantage.
- Ability to build and maintain strong business relationships.
- Strong interpersonal and communication skills, autonomy, resourcefulness, and the ability to work under pressure.
Culture & Benefits
- Attractive remuneration package.
- Intellectually stimulating work environment.
- Continuous personal development opportunities.
- International training opportunities.
Hiring process
- Introductory chat with Talent Acquisition.
- First interview with the future team.
- Role-specific take-home task followed by a final interview.
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