1 день назад
Independence Support Analyst
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Independence Support Analyst (Compliance/Data Analytics): Supporting global independence and compliance operations through WeCheck ticket management, technical troubleshooting, documentation, and basic data analysis with an accent on process accuracy, auditability, and cross-cultural collaboration. Focus on resolving recurring system issues, testing new compliance-tool functionality, identifying trends, and preparing reports under supervision.
Location: Levallois-Perret, France; occasional domestic and international travel may be required.
Company
is a global professional services network providing audit and assurance, tax, advisory, and consulting services across more than 100 countries and territories.
What you will do
- Manage day-to-day support tickets for WeCheck, the Network's internal independence-check tool.
- Follow established protocols to troubleshoot issues, resolve tickets, and maintain accurate resolution documentation.
- Support Country Acceptance Officers and the US Acceptance Team with guidance and data collection for international independence compliance.
- Record support requests, escalations, and actions in tracking systems to maintain auditability and process consistency.
- Collaborate with global teams across regions and time zones and participate in testing new compliance-tool functionalities before release.
- Perform basic data analysis to identify trends and recurring issues and assist with summaries and reports.
Requirements
- Master's degree (Bac+5) and at least one year of professional experience after graduation.
- Basic data analysis skills, including Excel and trend identification.
- Ability to follow structured procedures, document issues accurately, recognize when to escalate, and work independently.
- Strong problem-solving, analytical, critical-thinking, organizational, and interpersonal skills.
- Proficiency in Microsoft Office applications, including Excel, Word, Teams, and Outlook.
- Strong technology skills and willingness to learn systems such as ServiceNow, Jira, and Power BI.
Culture & Benefits
- Work with multinational, cross-cultural teams across regions and time zones.
- Structured, process-driven environment focused on independence compliance and accurate documentation.
- Opportunities to gain experience in compliance operations, technology support, and data analytics.
- Occasional domestic and international travel.
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