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1 день назад

Independence Support Analyst

Формат работы
onsite
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
France
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Independence Support Analyst (Compliance/Data Analytics): Supporting global independence and compliance operations through WeCheck ticket management, technical troubleshooting, documentation, and basic data analysis with an accent on process accuracy, auditability, and cross-cultural collaboration. Focus on resolving recurring system issues, testing new compliance-tool functionality, identifying trends, and preparing reports under supervision.

Location: Levallois-Perret, France; occasional domestic and international travel may be required.

Company

hirify.global is a global professional services network providing audit and assurance, tax, advisory, and consulting services across more than 100 countries and territories.

What you will do

  • Manage day-to-day support tickets for WeCheck, the Network's internal independence-check tool.
  • Follow established protocols to troubleshoot issues, resolve tickets, and maintain accurate resolution documentation.
  • Support Country Acceptance Officers and the US Acceptance Team with guidance and data collection for international independence compliance.
  • Record support requests, escalations, and actions in tracking systems to maintain auditability and process consistency.
  • Collaborate with global teams across regions and time zones and participate in testing new compliance-tool functionalities before release.
  • Perform basic data analysis to identify trends and recurring issues and assist with summaries and reports.

Requirements

  • Master's degree (Bac+5) and at least one year of professional experience after graduation.
  • Basic data analysis skills, including Excel and trend identification.
  • Ability to follow structured procedures, document issues accurately, recognize when to escalate, and work independently.
  • Strong problem-solving, analytical, critical-thinking, organizational, and interpersonal skills.
  • Proficiency in Microsoft Office applications, including Excel, Word, Teams, and Outlook.
  • Strong technology skills and willingness to learn systems such as ServiceNow, Jira, and Power BI.

Culture & Benefits

  • Work with multinational, cross-cultural teams across regions and time zones.
  • Structured, process-driven environment focused on independence compliance and accurate documentation.
  • Opportunities to gain experience in compliance operations, technology support, and data analytics.
  • Occasional domestic and international travel.

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