6 дней назад
Facilities Coordinator (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Facilities Coordinator (Fintech): Managing day-to-day facilities and workplace operations for Thndr’s Cairo office with an accent on maintenance requests, vendor coordination, supplies, and office services. Focus on resolving SLA-based requests, conducting workplace walkthroughs, tracking assets and inventory, and supporting access control, AV, fire safety, and office projects.
Location: Cairo office, hybrid; regular on-site presence required
Company
is a fintech product company building digital investing platforms that expand access to investment products across the MENA region.
What you will do
- Own the facilities helpdesk and ticketing queue, including logging, prioritizing, tracking, and resolving requests within SLA.
- Coordinate cleaning, maintenance, security, catering, and other workplace vendors and contractors.
- Conduct floor walkthroughs to identify maintenance, safety, cleanliness, and workplace issues before they escalate.
- Manage facilities supplies, inventory checks, reordering, assets, contracts, vendors, maintenance schedules, and open requests.
- Support office moves, seating changes, minor space setups, access control rollouts, AV setups, fire safety requirements, and other workplace projects.
- Act as the on-site contact for employee facilities questions and follow issues through to resolution.
Requirements
- 1–3 years of experience in facilities, office management, workplace operations, or operations coordination.
- Strong organization, ownership, follow-up, prioritization, and practical problem-solving skills.
- Experience working with vendors and contractors, including negotiating basic service terms when needed.
- Proficiency in Excel or Google Sheets for tracking inventory, tickets, budgets, and operational data.
- Clear professional communication in both Arabic and English.
- Comfortable being physically present on-site and responding to real-time workplace issues.
Nice to have
- Experience with structured Facilities Management or Workplace teams.
- Experience managing facilities helpdesks, ticketing systems, or SLA-based service requests.
- Experience supporting office moves, seating plans, or workplace projects.
- Exposure to access control, AV, fire safety, or other workplace systems.
- Experience in corporate, fintech, technology, co-working, hospitality, or facilities-services environments.
Culture & Benefits
- Help build Facilities at from a reactive support function into a structured operation.
- Work closely with the FM Manager and an experienced Facilities Management team.
- Own visible workplace operations with direct day-to-day impact on employees and office performance.
- Contribute to ’s mission of democratizing access to investing across the MENA region.
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