6 дней назад
Winter 2027: Product Research Co-op (8 months)
20 - 27CAD
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Winter 2027: Product Research Co-op (8 months) (AI and customer research): Running end-to-end qualitative and quantitative studies for TurboTax Canada, from research scoping and participant recruitment to analysis and actionable recommendations, with an accent on AI-assisted dashboards, research automation, and market intelligence. Focus on analyzing survey and usability data, building self-serve insight tools, automating recurring research workflows, and communicating findings to product, design, marketing, and strategy partners.
Location: Toronto, Canada; hybrid work with a minimum of 3 days per week in the Toronto office
Base pay: $20–27/hour
Company
is a financial technology platform whose products include TurboTax, Credit Karma, QuickBooks, and Mailchimp.
What you will do
- Run customer research studies end to end, including research scoping, screeners, discussion guides, survey programming and QA, participant recruitment, moderation, and recommendations.
- Analyze qualitative and quantitative data through coding, thematic analysis, cross-tabs, pivot tables, and usability analysis.
- Build interactive dashboards and insight tools using AI-assisted development.
- Automate recurring research workflows, including data exports, summaries, and theme tagging.
- Develop competitive and market intelligence from secondary research.
- Present findings to product, design, marketing, and strategy stakeholders and support research agency partners.
Requirements
- Currently enrolled in a post-secondary education program and graduating after the co-op term.
- Available for an 8-month co-op from January through August 2027, working 40 hours per week.
- Must be legally eligible to work in Canada for the full co-op term without requiring current or future sponsorship.
- Must be able to work from the Toronto office at least 3 days per week.
- Customer empathy, analytical ability, strong written and verbal communication, ownership, initiative, and attention to detail.
- Comfort using AI tools such as Claude, ChatGPT, Gemini, Claude Code, or Cursor, with the ability to verify AI-generated output.
Nice to have
- Familiarity with research methods or statistical techniques.
- Experience with Qualtrics or SurveyMonkey.
- Experience with Figma or FigJam.
- Experience with HeyMarvin or Dovetail.
Culture & Benefits
- Work on customer research for TurboTax Canada with impact across marketing, design, product development, and go-to-market teams.
- Access to dedicated managers, mentors, learning opportunities, and cross-functional exposure.
- Participation in a global community of interns and co-ops through dedicated programming and social events.
- The compensation package may include a cash bonus, equity rewards, and benefits according to applicable plans and programs.
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