Senior Product Manager, Okta Customer Identity

Location: Toronto, Ontario, Canada. Hybrid role requiring physical attendance at the Toronto office two days per week and in-person orientation on the first Tuesday of employment.

Salary: CAD 146,000–200,000 annual base salary for candidates located in Canada, plus applicable equity, bonus, and benefits.

Company

Okta provides secure identity infrastructure for organizations, including workforce and customer identity platforms.

What you will do

• Identify, size, and validate zero-to-one opportunities for the Okta Customer Identity platform using customer conversations, usage data, and market signals.
• Define and execute a roadmap balancing new capabilities with platform reliability, security hardening, and performance.
• Write detailed product specifications and requirements that provide clear direction to engineering and design.
• Coordinate engineering, design, research, sales, customer success, and go-to-market teams through product delivery and launch.
• Drive enterprise expansion and adoption by understanding customer barriers and translating shipped capabilities into successful adoption.
• Track CIAM competitors and represent the product roadmap to customers, executives, and cross-functional partners.

Requirements

• 5+ years of product management experience in enterprise SaaS, platform products, or identity and access management.
• At least one end-to-end zero-to-one product launch.
• Experience developing and executing strategies across multiple teams.
• Strong written and verbal communication, analytical judgment, and decision-making with incomplete information.
• BS in Computer Science, Business, or an equivalent background, with the ability to participate effectively in engineering and architecture reviews.
• Ability to work from Toronto and attend the office two days per week.

Nice to have

• Customer Identity and Access Management experience.
• Experience partnering with sales or customer success on attach or expansion motions.
• Public speaking experience with customers or at industry events.
• MBA or equivalent graduate business degree.

Culture & Benefits

• In-person onboarding designed to support connection and accelerate impact.
• Health, dental, and vision insurance.
• RRSP with matching and healthcare spending support.
• Telemedicine, paid time off, and parental leave according to applicable plans and policies.
• Equity and bonus opportunities where applicable.