6 дней назад
Application Maintenance & Support Analyst
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Application Maintenance & Support Analyst (Windows/Fintech): Supporting and optimizing mission-critical AddVantage environments for asset management and trust accounting operations with an accent on availability, performance, security, and production incident resolution. Focus on Windows Server administration, infrastructure automation, database troubleshooting, scheduled operations, and cross-functional support for customer environments.
Location: TUN ARIA 150, Tunis, Tunisia; hybrid work
Company
provides financial technology and operates the AddVantage platform for asset management and trust accounting operations.
What you will do
- Administer, maintain, and optimize enterprise application environments running on Microsoft Windows Server.
- Monitor system health, performance, availability, and security across customer environments.
- Investigate and resolve complex application, infrastructure, database, and production incidents.
- Design automation solutions, scripts, workflows, and job scheduling processes to reduce manual effort.
- Plan and execute operating system upgrades, migrations, infrastructure enhancements, and customer-environment projects.
- Collaborate with infrastructure, network, security, vendor, and customer teams while contributing to incident, problem, and change management.
Requirements
- Experience administering and supporting Microsoft Windows Server and Microsoft IIS environments.
- Experience supporting enterprise applications in production or customer-facing environments.
- Strong troubleshooting and root-cause analysis skills across application, system, and infrastructure layers.
- Knowledge of networking fundamentals, network infrastructure, secure file transfer technologies, including SFTP and FTPS, and diagnostic methodologies.
- Strong communication and customer service skills, with experience working across infrastructure, network engineering, security, and application support teams.
- Bachelor’s degree in information technology, computer science, engineering, or a related field, or equivalent practical experience.
Nice to have
- Experience with InterSystems Caché or InterSystems IRIS databases.
- Familiarity with Tidal Workload Automation or similar enterprise scheduling platforms.
- Experience with IBM Sterling Connect:Direct, PowerShell, infrastructure automation, and software deployment tools such as Octopus Deploy.
- Knowledge of monitoring and observability platforms such as Dynatrace, Zabbix, and Splunk.
Culture & Benefits
- 24x7 operational and technical support environment for business-critical customer applications.
- Rotating on-call schedule, typically one week per month, including weekend coverage.
- Opportunities for personal and professional learning and career growth.
- Inclusive and diverse work environment.
- Competitive salary and benefits.
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