6 дней назад
Lead Product Manager - Trust & Safety (AI)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Lead Product Manager - Trust & Safety (AI): Building AI-native trust and safety products for a large-scale consumer marketplace, including fraud detection, risk engines, anomaly detection, and investigation tooling with an accent on proactive abuse prevention, user protection, and marketplace growth. Focus on designing real-time ML- and LLM-based decisioning systems, measuring fraud and model performance, and balancing risk mitigation with legitimate-user experience across multiple markets.
Location: Remote, based in Spain, Portugal, or Poland
Company
operates large-scale consumer marketplaces for cars, homes, jobs, and secondhand goods across multiple international markets.
What you will do
- Own the Trust & Safety product strategy, roadmap, and prioritization.
- Build proactive fraud prevention capabilities, including a risk engine, data-signal intelligence, anomaly detection, and investigation tooling.
- Partner with Data Science and Engineering to deliver real-time detection and decisioning systems using machine learning models, LLMs, and behavioral signals.
- Balance fraud mitigation with marketplace growth and a low-friction experience for legitimate users.
- Define success metrics, instrumentation, monitoring, evaluation, and business cases for prevention investments.
- Represent Trust & Safety to senior and executive stakeholders while coordinating with Engineering, Data Science, Legal, Compliance, and Operations.
Requirements
- Significant product management experience in a high-scale digital, consumer, marketplace, mobility, e-commerce, classifieds, fintech, or similar environment.
- Experience owning Trust & Safety, fraud prevention, risk, identity and verification, marketplace integrity, account security, abuse prevention, payments risk, or compliance technology products.
- Track record of building scalable systems that proactively detect, prevent, and mitigate fraud, abuse, or other trust-related risks.
- Strong analytical and data-driven approach to defining metrics, evaluating impact, and prioritizing initiatives.
- Experience working with Engineering, Data Science, Operations, Legal, Compliance, and other cross-functional stakeholders in regulated or high-risk environments.
- Experience with machine learning, AI, risk scoring, decisioning, detection, recommendation, automation, and data products at scale.
Nice to have
- Experience building trust, risk, fraud, or safety products across multiple international markets and regulatory environments.
- Familiarity with emerging regulations and industry trends affecting online platforms, digital marketplaces, payments, AI, and consumer trust.
Culture & Benefits
- Remote work arrangement within Spain, Portugal, or Poland.
- Collaboration across more than 50 nationalities and seven markets.
- Opportunity to work on AI-native marketplace products that affect millions of users.
- Focus on customer-led, sustainable, safe, and environmentally responsible commerce.
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