Strategic Onboarding Manager (Cybersecurity)

Location: Singapore; hybrid work with weekly office visits

Company

hirify.global is an AI-native cybersecurity software company building human risk management, threat intelligence, and response products.

What you will do

• Own complex enterprise implementations and onboarding projects across APAC from discovery and planning through technical launch.
• Coordinate stakeholders across business, IT, security, compliance, communications, and senior leadership.
• Lead technical implementation discussions and translate requirements between technical and non-technical stakeholders.
• Define internal communication and change management plans that drive user adoption.
• Run customer Proof of Concept projects with Account Executives, including success criteria, technical validation, and conversion planning.
• Shape scalable APAC onboarding processes while collaborating with Sales, Customer Success, Product, Support, and EMEA onboarding teams.

Requirements

• 5+ years of experience leading complex, large-scale enterprise projects, ideally in SaaS, implementation, professional services, or a similar environment.
• Exceptional stakeholder management skills, including experience with senior and executive stakeholders and competing priorities.
• Strong technical fluency with enterprise SaaS implementations, integrations, security requirements, and IT environments.
• Proven change management experience involving internal communications, employee engagement, and organizational change.
• Ability to create structure from ambiguity and work autonomously in a developing regional operation.
• Full professional proficiency in English and availability for hybrid work in Singapore with weekly office attendance.

Nice to have

• Experience with multinational enterprise customers across multiple APAC markets.
• Knowledge of M365, SSO, SCIM, identity management, and hybrid environments.
• Formal change-management qualifications or experience building scalable onboarding frameworks.
• Background in cybersecurity, human-risk management, or technical consulting.
• Mandarin or another regional language.

Culture & Benefits

• Flexible hybrid working with a Singapore office.
• Collaboration with a global network of 60+ Customer Success professionals.
• Autonomous, high-trust environment with strong support and psychological safety.
• Extensive healthcare and additional benefits.
• Competitive salary based on experience and a performance-based annual bonus.

Hiring process

• 30-minute Talent Acquisition screening call.
• Hiring Manager and Onboarding Lead interviews, with the Hiring Manager interview preferably held face-to-face in Singapore.
• Take-home case assignment, panel interview, reference checks, and final offer.