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6 дней назад

Partner Services Manager (EMEA)

75 000 - 90 000GBP
Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
UK

Описание вакансии

Текст:
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TL;DR
Partner Services Manager (EMEA) (GRC/Enterprise Software): Leading partner enablement, certification, and delivery readiness across EMEA, MENA, and APAC with an accent on partner capability development, implementation support, and operational excellence. Focus on managing delivery escalations, designing enablement processes, advising on complex enterprise software implementations, and coordinating cross-functional improvements.

Location: London, UK; hybrid

Salary: £75K–£90K annually plus bonus

Company

hirify.global provides an AI-powered GRC Intelligence Platform for enterprise customers, supporting audit, risk, ESG, and information security management.

What you will do

  • Lead partner enablement and delivery readiness across EMEA, MENA, and APAC.
  • Execute structured training plans, run monthly partner enablement sessions, and support Centres of Excellence.
  • Own assigned partner relationships and help partners progress toward delivery self-sufficiency.
  • Coordinate with Sales, Alliances, Solutions, Services, and Product to transition opportunities into delivery.
  • Manage delivery escalations, perform root cause analysis, and implement corrective actions.
  • Prepare executive-ready updates on partner performance, risks, and strategic progress.

Requirements

  • 8+ years of related experience, including at least 2 years working with the hirify.global Platform or another GRC platform.
  • Experience working with partners in an enterprise software ecosystem, including training, escalations, webinars, and advisory support.
  • Experience advising on complex enterprise software implementations and working across multifaceted implementation teams.
  • Strong communication, stakeholder management, analytical, and process-improvement skills.
  • Ability to operate autonomously, manage ambiguity, present to senior audiences, and make sound independent decisions.
  • Ability to work in a hybrid role based in London, UK.

Culture & Benefits

  • Values include customer obsession, resilience, innovation, teamwork, and continuous growth.
  • Opportunities to develop partner services expertise and progress toward people leadership.
  • Perks may vary based on eligibility and location.
  • Background checks are required.