6 дней назад
Customer Insights Specialist (Telecom)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Insights Specialist (Telecom): Analyzing customer behavior, product performance, market research, pricing, and profitability in a dynamic telecommunications market with an accent on KPI development, dashboard creation, and integrated customer insights. Focus on building actionable performance assessments, evaluating business cases and commercial risks, and influencing stakeholder decisions.
Location: Giza, Egypt
Company
is an international telecommunications company providing connectivity and digital services to millions of customers.
What you will do
- Analyze customer behavior and changing market conditions to identify actionable insights.
- Create and develop daily, weekly, and monthly performance dashboards.
- Define new KPIs to improve product and initiative performance tracking.
- Integrate qualitative and quantitative insights into clear recommendations for stakeholders.
- Assess customer-base profitability, product viability, business cases, and commercial risks.
- Monitor market developments and support competitive proposition planning.
Requirements
- Bachelor’s degree in engineering, business, economics, marketing, or a related field.
- 0–2 years of marketing experience, preferably in the telecommunications sector.
- 0–2 years of quantitative data analysis experience.
- Experience working with qualitative and quantitative market research, pricing, customer data, financial information, and customer segmentation.
Culture & Benefits
- Work in a global and diverse telecommunications organization.
- Contribute to connectivity initiatives focused on social impact and sustainability.
- Career development opportunities with an emphasis on work-life balance.
- Inclusive workplace with support for accessibility adjustments during recruitment.
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