6 дней назад
Junior CRM Specialist (iGaming)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Junior CRM Specialist (iGaming): Creating and delivering customer engagement campaigns across email, SMS, push notifications, and pop-ups with an accent on campaign coordination, quality assurance, and personalised targeting. Focus on analysing customer data, improving CRM journeys, supporting A/B testing, and optimising retention campaigns across retail and online betting products.
Location: Malta - Eastern Region - Ta' Xbiex; hybrid and remote work arrangements are available.
Company
operates across seven countries with headquarters in Malta and offices in the UK, Italy, Austria, Serbia, Romania, and the UAE, developing and operating iGaming products.
What you will do
- Create, schedule, and deliver CRM campaigns across email, SMS, push notifications, and pop-ups.
- Write customer communications, maintain templates and procedures, and coordinate content, creative assets, offers, translations, approvals, and deadlines.
- Perform detailed pre-launch quality checks covering content, links, targeting, tracking, and scheduling.
- Request and analyse customer data to identify segments and improve targeting, personalisation, and campaign performance.
- Support CRM programmes, competitions, promotions, retention initiatives, A/B testing, reporting, and post-campaign reviews across retail shops and online betting.
- Collaborate with Content, Design, Fraud, Data Warehouse, CRM, and marketing teams while following responsible gaming procedures.
Requirements
- Interest in CRM, customer engagement, and digital marketing, with a proactive attitude and willingness to learn.
- Strong attention to detail, organisational skills, communication skills, and the ability to manage multiple campaigns and deadlines.
- Confidence working with data and basic performance metrics.
- Fluency in written and spoken English is required.
- Previous CRM, digital marketing, or iGaming experience is helpful but not required.
- Experience with Optimove or another CRM or marketing automation platform is an asset.
Nice to have
- Fluent Spanish.
- Experience in CRM, digital marketing, or iGaming through employment, an internship, or academic work.
Culture & Benefits
- Hybrid and remote work arrangements with flexible working hours.
- Private health insurance.
- Bi-monthly company-wide social and team-building activities.
- Daily paid meal.
- Training and development opportunities.
- Inclusive environment focused on collaboration, equality, and diversity.
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