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6 дней назад

Level 2 Deskside Support Engineer

400 - 440€
Формат работы
hybrid/onsite
Тип работы
project
Грейд
middle
Английский
b2
Страна
Austria
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR
Level 2 Deskside Support Engineer (Microsoft 365/Windows): Providing onsite and remote end-user support for enterprise workplace environments with an accent on Windows troubleshooting, endpoint deployment, identity administration, and business-critical applications. Focus on resolving escalated incidents, managing Intune, SCCM, and Windows Autopilot deployments, and maintaining reliable user access across Active Directory, Azure Active Directory, Exchange Online, VPN, and network services.

Location: Oberösterreich, Austria; onsite support engagement with a hybrid designation. Start: November 2026.

Rate: €400–€440 per day.

Company

hirify.global is delivering IT support services for a leading international industrial technology company in a modern enterprise environment.

What you will do

  • Provide deskside and remote support for PCs, laptops, peripherals, software, and business-critical applications.
  • Resolve escalated Level 2 incidents and service requests across hardware, software, and connectivity.
  • Support Windows 10 and Windows 11, Microsoft 365, Exchange Online, VPN, and network connectivity.
  • Manage device imaging, configuration, deployment, replacement, Intune, SCCM, and Windows Autopilot activities.
  • Administer Active Directory and Azure Active Directory, including user accounts, permissions, and identity requests.
  • Maintain accurate incident documentation and ticket management records while supporting local office IT infrastructure.

Requirements

  • At least 2 years of professional enterprise IT support experience.
  • Hands-on experience with Windows 10/11, Microsoft 365, Active Directory, Azure Active Directory, Exchange Online, Intune, SCCM, and Windows Autopilot.
  • Experience with IT Service Management processes and ticketing systems.
  • Strong troubleshooting, analytical, communication, customer-service, and service-oriented skills.
  • Professional German and English communication skills are required.
  • Availability for onsite work in Oberösterreich, Austria is required.

Nice to have

  • Experience supporting international enterprise environments.
  • Knowledge of endpoint management and modern workplace solutions.
  • Familiarity with network fundamentals and VPN technologies.
  • Experience in manufacturing or industrial environments.
  • Relevant Microsoft certifications.

Culture & Benefits

  • Work with modern workplace technologies in a professional enterprise IT environment.
  • Collaborate with international teams and support business continuity and end-user satisfaction.
  • Full-time engagement throughout November 2026 with potential ongoing backfill support from December 2026.
  • Potential for long-term collaboration beyond the initial engagement.

Hiring process

  • Submit an updated CV, availability, and daily rate.
  • Parts of the application review may be supported by AI tools, with final hiring decisions made by humans.

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