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Inbound Sales Development Representative (SaaS)
Описание вакансии
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TL;DR
Inbound Sales Development Representative (SaaS): Managing qualified inbound leads through phone, email, and online chat while scheduling appointments and supporting the Account Executive team with an accent on CRM-based lead qualification, personalized demo preparation, and customer communication. Focus on refining lead information, coordinating across sales roles, and delivering a consistent experience throughout the buying journey.
Location: Houston, Texas or remote; candidates must be located in the Eastern or Central Time Zone. Hybrid and remote work models are available based on proximity to office hubs, and travel to team and company-wide offsites is expected.
Company
Cloud-based software helps auto repair shops manage operations, payments, customer engagement, and sustainable growth.
What you will do
- Handle qualified inbound leads through phone, email, and online chat.
- Schedule demos and appointments for the Account Executive team, including reminders and post-demo follow-ups.
- Build and refine lead information in the CRM to support qualification.
- Provide sales colleagues with relevant details for tailored demonstrations.
- Collaborate with Channel Partners, Marketing, and other sales roles throughout the customer journey.
- Ensure potential customers receive professional service from initial contact through follow-up.
Requirements
- Foundational sales experience is required; SaaS experience is strongly preferred.
- Experience following defined sales processes using a CRM; HubSpot and Salesforce experience is a plus.
- Strong interpersonal, communication, organizational, and time-management skills.
- Friendly, professional, honest, and customer-focused communication style.
- Interest in startups, sales, and technology, with a strong desire to grow in sales.
- Must be located in the Eastern or Central Time Zone.
Nice to have
- SaaS sales background.
- Experience with HubSpot or Salesforce.
Culture & Benefits
- Hybrid and remote work options with supported company and team offsites several times a year.
- Paid time off, paid maternity, parental bonding, and medical leave.
- Medical, dental, vision, prescription, life, and AD&D insurance coverage.
- 401(k) plan with a 100% employer match on contributions up to 6%, plus FSA and HSA options.
- Up to $60 per month for fitness, mental health, or wellness expenses.
- Continuing education support and a $300 home-office setup bonus after one year of employment.