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8 дней назад

IT Communication & Change Management Specialist

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Mexico
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
IT Communication & Change Management Specialist (Digital Transformation): Developing communication and change management plans for IT services, digital solutions, and transformation initiatives across the Americas with an accent on stakeholder engagement, content development, and user adoption. Focus on translating complex technical information into accessible communications, coordinating multi-channel campaigns, and measuring engagement and adoption outcomes.

Location: Mexico City, Mexico

Company

hirify.global is an energy technology company delivering digital solutions, secure IT services, and technology transformation initiatives across more than 90 countries.

What you will do

  • Develop and execute communication and change management plans for IT services, digital transformation programs, and process improvement initiatives across the Americas.
  • Partner with IT service owners, project managers, subject matter experts, and business leaders to define messages, stakeholder needs, and engagement strategies.
  • Create, edit, and publish communications through SharePoint, Viva Engage, Microsoft Teams, Outlook, presentations, videos, newsletters, and digital campaigns.
  • Translate complex technical concepts into clear, user-friendly, and business-focused communications.
  • Support change impact assessments, stakeholder mapping, readiness initiatives, adoption campaigns, briefings, town halls, and launch activities.
  • Monitor communication reach, engagement, feedback, and adoption metrics while improving communication processes and change management practices.

Requirements

  • Bachelor’s degree in Communications, Organizational Change Management, Business Administration, Marketing, Graphic Design, Information Technology, or a related field.
  • 3+ years of experience in IT communications, organizational change management, internal communications, employee engagement, or user adoption initiatives.
  • Strong writing, editing, storytelling, presentation development, and visual communication skills.
  • Hands-on experience with Microsoft 365 tools, including Teams, SharePoint, Outlook, PowerPoint, and Viva Engage.
  • Knowledge of organizational change management, communication planning, stakeholder engagement, and communication measurement.
  • Excellent verbal and written communication skills in English and Spanish.

Nice to have

  • Portuguese language skills.
  • Experience supporting enterprise-wide technology implementations or transformation programs.

Culture & Benefits

  • Flexible and collaborative international work environment.
  • Career growth and development opportunities.
  • Exposure to regional and global digital transformation programs.
  • Continuous learning in communications, change management, and digital adoption.
  • Opportunity to work with senior stakeholders across the Americas.
  • Inclusive environment representing more than 130 nationalities.

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