Team Manager, Executive Support

Location: Lisbon, Portugal

Company

hirify.global is a global management consulting firm delivering business strategy, technology, design, and transformation services to organizations worldwide.

What you will do

• Lead, coach, and develop a team of Administrative Assistants and Executive Assistants supporting senior consulting and business services leaders.
• Define hiring, resourcing, onboarding, and training plans for the Lisbon Capability Center.
• Manage day-to-day team operations, capacity, service quality metrics, performance reviews, feedback, and career development.
• Build relationships with internal clients and senior stakeholders to align expectations, resolve issues, and maintain high-quality executive support.
• Analyze operational data and provide performance updates and recommendations to regional and global leadership.
• Partner with the Global Executive Support Services Senior Director and lead regional projects and operational initiatives.

Requirements

• Bachelor’s degree and 5+ years of professional experience.
• Successful supervisory experience in a fast-paced, intellectually intense, service-oriented environment.
• Experience working with colleagues across regions and cultures in a virtual context.
• Fluency in English required.
• Strong interpersonal, communication, analytical, organizational, project management, coaching, and relationship management skills.
• Ability to handle confidential situations, competing priorities, ambiguity, performance management, and change.

Nice to have

• Knowledge of German.
• Experience in a complex, matrix-structured organization.
• Experience building culture within a new team and implementing change management.

Culture & Benefits

• Collaborative environment connecting Business Services teams across the EMESA region and beyond.
• Culture centered on open communication, knowledge sharing, teamwork, and continuous feedback.
• Opportunity to work with senior leaders and global Executive Support Services stakeholders.
• Access to team training and development programs.
• Equal opportunity employment environment.