Senior Service Technician (Robotics)

Location: Mesa, Arizona, United States; 100% in-office presence required. AM shift: 7:00 AM–3:30 PM, five days per week, including at least one weekend day.

Company

hirify.global Labs is an independent hirify.global team developing robotics and automation for long-term last-mile logistics.

What you will do

• Diagnose complex, intermittent, and unusual faults in robotic systems, modular components, and support vehicles.
• Perform advanced repairs on electrical systems, control units, and related hardware with minimal supervision.
• Interpret technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting.
• Document diagnostic processes, root-cause hypotheses, troubleshooting steps, repairs, and component failures in the service management system.
• Provide technical guidance and on-the-job assistance to Level 2 Technicians.
• Calibrate, configure, and maintain specialized diagnostic tools and test equipment while managing assigned workload independently.

Requirements

• 2+ years of service work experience.
• Curiosity and strong interest in mechanical work and repair.
• Strong communication and documentation skills.
• Valid U.S. driver's license and successful completion of an MVR check required.
• On-site availability in Mesa, Arizona, five days per week, including at least one weekend day.

Nice to have

• Experience servicing vehicles or fleets, especially electric or autonomous vehicles.
• Experience in robotics or aircraft maintenance.
• Experience with JIRA, MaintainX, and other service tools and systems.