5 дней назад
Workday Consultant
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Workday Consultant (Workday): Supporting client configuration, issue resolution, and system management across Payroll, Time Tracking & Scheduling, HCM, Talent Management, and Integrations with an accent on Workday tenant configuration, testing, and documentation. Focus on troubleshooting support tickets, validating data, managing business process updates, and improving client workflows.
Location: Mexico City, hybrid with at least three days per week in the office
Company
provides risk, reinsurance, capital, people, investments, and management consulting services to clients in 130 countries.
What you will do
- Respond to client configuration requests and drive issue resolution within an assigned Workday domain.
- Analyze, troubleshoot, and resolve Workday support tickets.
- Perform configuration changes, business process updates, testing, and data validation in Workday tenant environments.
- Document solutions, processes, and client-specific configurations.
- Collaborate with cross-functional AMS team members and support project delivery and change management activities.
- Identify opportunities to improve and optimize client processes.
Requirements
- 0–2 years of professional experience; recent graduates are encouraged to apply.
- Advanced English and Spanish are required, with strong written and verbal communication skills.
- Strong analytical, problem-solving, organizational, and prioritization skills.
- Basic understanding of enterprise software solutions.
- Collaborative, team-oriented approach with a client service mindset.
- Ability to work from the Mexico City office at least three days per week.
Nice to have
- Prior experience with Workday.
- Internship or academic project experience with an ERP or HRIS platform such as Workday, SAP, or Oracle.
- Familiarity with ITSM or ticketing systems such as ServiceNow or Jira.
- Experience in consulting, professional services, or client-facing environments.
- Experience or interest in Payroll, Time Tracking & Scheduling, HCM, Talent Management, or Integrations.
Culture & Benefits
- Professional development opportunities and varied client work.
- Supportive leaders and a collaborative, inclusive culture.
- Opportunities to create solutions and contribute to clients, colleagues, and communities.
- Career opportunities, benefits, and rewards supporting employee well-being.
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