10 Π΄Π½Π΅ΠΉ Π½Π°Π·Π°Π΄
Customer Relations
ΠΠ°ΠΊΠ°Π½ΡΠΈΡ ΠΈΠ· Hirify Global, ΡΠΏΠΈΡΠΊΠ° ΠΌΠ΅ΠΆΠ΄ΡΠ½Π°ΡΠΎΠ΄Π½ΡΡ
tech-ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΉΠΠ»Ρ ΠΌΡΡΡΠ° ΠΈ ΠΎΡΠΊΠ»ΠΈΠΊΠ° Π½ΡΠΆΠ΅Π½ Plus
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Π’Π΅ΠΊΡΡ:
TL;DR
Customer Relations (Fintech): Supporting Icelandic businesses through phone, email, and live chat while building long-term member relationships with an accent on customer service, communication, and representing member feedback. Focus on resolving member requests, strengthening relationships across Iceland, and influencing improvements to financial services.
Location: On-site in ReykjavΓk, Iceland
Company
builds a financial platform with simple tools, thoughtful design, and human support for local businesses across Europe.
What you will do
- Answer member requests by phone, email, and live chat.
- Build and maintain long-term relationships with businesses across Iceland.
- Represent member feedback internally and influence improvements to services.
- Collaborate with the Customer Relations team to deliver strong results.
Requirements
- Strong service mindset and a people-oriented approach.
- Excellent communication skills in Icelandic and English.
- Team-oriented attitude and a focus on shared goals.
- Results-driven, ambitious, curious, and eager to learn.
Culture & Benefits
- Free snacks and light refreshments during the day.
- Subsidized lunch in the on-site cafeteria.
- Annual health allowance and health screening.
- Mental health support and career growth opportunities.
- Supportive team culture and an active social committee.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β