Student Support Adviser (Māori)

Location: Auckland City Campus, Auckland, New Zealand

Salary: NZ$63,600–NZ$79,300 per annum, depending on experience and qualifications.

Company

The hirify.global is New Zealand’s leading university, supporting more than 46,000 students across eight academic faculties and 11 service divisions.

What you will do

• Provide pastoral care, advice, and culturally responsive support to Māori students.
• Support engagement initiatives, orientation activities, pōwhiri, and student wellbeing events.
• Collaborate with Student Support and Engagement colleagues and Māori and Pacific support networks.
• Coordinate appointments and respond to student enquiries.
• Maintain accurate records and databases and support student-focused activities.
• Promote scholarships and assist students with applications.

Requirements

• Tertiary qualification or equivalent experience.
• Experience in the tertiary sector or supporting Māori students in education settings is beneficial.
• Strong customer service, interpersonal, communication, organisational, and administrative skills.
• Confidence using databases and customer management systems.
• Understanding of tikanga Māori and culturally grounded approaches to care and engagement.
• Confidence with Te Reo Māori pronunciation; fluency in Te Reo Māori is viewed favourably.

Culture & Benefits

• Permanent full-time employment at 37.5 hours per week.
• Flexible employment practices, including working from home and flexible hours.
• Up to 6.75% company superannuation scheme.
• Five weeks of annual leave and generous parental leave.
• Career development programmes, childcare, discounted car parking, and internal and external service discounts.

Hiring process

• Submit a CV and cover letter through the online application system by 11:59pm on 07 October 2026.
• Contact Zoe Henry for a confidential conversation; applications are not accepted by email.