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VP, Client Services (AI)
143 170 - 200 000$
Описание вакансии
Текст:
TL;DR
VP, Client Services (AI): Leading AI-powered client services and commercialization programs for pharmaceutical and biotech brands with an accent on Agentic AI, omnichannel marketing, and measurable brand and patient impact. Focus on scaling pod-based delivery, managing revenue and profitability, developing senior client relationships, and enabling responsible AI adoption across healthcare marketing.
Location: Chicago, Illinois, USA; eligible for hire in select U.S. locations
Salary: USD 143,170–200,000 per year
Company
INTOUCH is a global full-service marketing agency network serving pharmaceutical, biotech, healthcare, and life sciences clients through creative, media, analytics, technology, and commercialization services.
What you will do
- Lead strategic client relationships and AI-powered account portfolios across pharmaceutical and biotech brands.
- Develop integrated omnichannel brand and commercialization programs from launch through loss of exclusivity.
- Define account KPIs and translate performance insights into optimization roadmaps.
- Build AI-led proposals, lead pitches, and expand new and existing business.
- Scale pod-based delivery across strategy, creative, medical, media, analytics, and technology.
- Oversee forecasting, statements of work, pricing, profitability, governance, and delivery quality.
Requirements
- Bachelor’s degree required; an advanced degree in business, marketing, communications, or a related field is preferred.
- Approximately 10+ years of client services or account leadership experience in pharmaceutical or healthcare marketing, including agency experience.
- Expertise in digital, omnichannel, and data-driven marketing with exposure to AI-enabled solutions, martech, or advanced analytics.
- Experience leading large cross-functional teams and complex portfolios with responsibility for revenue, profitability, and client satisfaction.
- Strong executive communication, storytelling, influence, decision-making, people leadership, and talent development skills.
- Eligible for hire in select U.S. locations based on business and operational considerations.
Nice to have
- Agency-of-record and product launch experience.
- Advanced degree in business, marketing, communications, or a related field.
Culture & Benefits
- Patient-minded culture focused on improving patient lives and healthcare outcomes.
- Emphasis on client ownership, transparent communication, collaboration, innovation, and diversity.
- Opportunities to develop AI-enabled offerings, playbooks, and best practices.
- Competitive salary and employee benefits.