Staff / Advanced Staff in Business Consulting (Banking / Customer Transformation)

Location: Onsite in Tashkent, Uzbekistan

Company

EY Uzbekistan is part of a globally connected professional services organization working with banks and financial institutions on business transformation.

What you will do

• Participate in banking and customer transformation projects across retail, SME, and corporate banking.
• Analyze banking processes, operating models, organizational structures, and performance metrics.
• Conduct market research, benchmarking, and interviews with client representatives.
• Develop financial and operational models, including business cases, scenario analysis, cost-benefit assessments, and FTE/capacity models.
• Support process optimization, customer journey redesign, and target operating model development.
• Prepare client presentations, reports, and analytical materials; participate in meetings and workshops and support junior team members.

Requirements

• Bachelor’s or Master’s degree in Finance, Economics, Business Administration, Management, or a related field.
• 2–3 years of relevant experience in consulting, banking, financial services, transformation, business analysis, or a related area.
• Understanding of banking products, customer segments, and key banking operations.
• Strong analytical, problem-solving, written, and verbal communication skills.
• Experience working with financial and operational data, strong Excel skills, and financial modeling experience.
• Professional proficiency in English and Russian is required.

Nice to have

• Experience in banking transformation, operational excellence, process optimization, or operating model projects.
• Knowledge of management reporting, KPI analysis, budgeting, FTP, or cost allocation methodologies.
• Experience with CRM systems, banking platforms, or data analytics tools.
• Previous experience in consulting firms or project-based environments.

Culture & Benefits

• Opportunity to work on major transformation projects for leading banks and financial institutions.
• Exposure to senior client stakeholders and decision-makers.
• Continuous professional development through EY learning programs and global resources.
• Collaborative, high-performing team environment.
• Career growth opportunities within EY.