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12 дней назад

Senior Operations Support Engineer

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Belgium
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Operations Support Engineer (Cloud Operations/Kubernetes): Managing mission-critical applications and services for large-scale European digital platforms with an accent on incident management, cloud-native operations, monitoring, and cross-team troubleshooting. Focus on leading root cause analysis, supporting deployments, defining performance baselines, and driving automation across infrastructure, middleware, and application environments.

Location: Brussels, Belgium

Company

hirify.global, part of Accenture, delivers complex public-sector IT projects including systems integration, analytics, solution implementation, and program management.

What you will do

  • Manage complex incidents affecting mission-critical applications and services.
  • Lead root cause analysis and coordinate corrective and preventive actions.
  • Define monitoring strategies and performance baselines.
  • Support deployments, releases, and operational readiness activities.
  • Coordinate troubleshooting across infrastructure, middleware, and application teams.
  • Produce operational reports, performance analyses, and improvement recommendations while contributing to automation initiatives.

Requirements

  • At least 7 years of experience in enterprise operations and application support.
  • Strong expertise in incident, problem, and change management.
  • Experience with containerized and cloud-native environments.
  • Technical experience with Linux/Unix, Kubernetes, OpenShift, CI/CD pipelines, Git/GitHub, Prometheus, Grafana, ELK Stack, ServiceNow or equivalent ITSM tools, Kafka, API gateways, integration platforms, scripting, and automation.
  • Excellent analytical, troubleshooting, communication, and stakeholder coordination skills.
  • Experience working in international and multi-vendor environments.

Culture & Benefits

  • Competitive salary package.
  • Comprehensive health insurance from the first day.
  • Meal allowance through a ticket restaurant card.
  • Training sessions and online learning opportunities.
  • Collaborative culture with recognition of achievements and milestones.
  • Projects with national and European-level impact.

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