12 дней назад
Senior Operations Support Engineer
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Operations Support Engineer (Cloud Operations/Kubernetes): Managing mission-critical applications and services for large-scale European digital platforms with an accent on incident management, cloud-native operations, monitoring, and cross-team troubleshooting. Focus on leading root cause analysis, supporting deployments, defining performance baselines, and driving automation across infrastructure, middleware, and application environments.
Location: Brussels, Belgium
Company
, part of Accenture, delivers complex public-sector IT projects including systems integration, analytics, solution implementation, and program management.
What you will do
- Manage complex incidents affecting mission-critical applications and services.
- Lead root cause analysis and coordinate corrective and preventive actions.
- Define monitoring strategies and performance baselines.
- Support deployments, releases, and operational readiness activities.
- Coordinate troubleshooting across infrastructure, middleware, and application teams.
- Produce operational reports, performance analyses, and improvement recommendations while contributing to automation initiatives.
Requirements
- At least 7 years of experience in enterprise operations and application support.
- Strong expertise in incident, problem, and change management.
- Experience with containerized and cloud-native environments.
- Technical experience with Linux/Unix, Kubernetes, OpenShift, CI/CD pipelines, Git/GitHub, Prometheus, Grafana, ELK Stack, ServiceNow or equivalent ITSM tools, Kafka, API gateways, integration platforms, scripting, and automation.
- Excellent analytical, troubleshooting, communication, and stakeholder coordination skills.
- Experience working in international and multi-vendor environments.
Culture & Benefits
- Competitive salary package.
- Comprehensive health insurance from the first day.
- Meal allowance through a ticket restaurant card.
- Training sessions and online learning opportunities.
- Collaborative culture with recognition of achievements and milestones.
- Projects with national and European-level impact.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →