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Delivery Solutions Architect (High-Tech & Manufacturing)
161 280 - 225 792$
Описание вакансии
Текст:
TL;DR
Delivery Solutions Architect (High-Tech & Manufacturing): Lead post-sale technical strategy and execution for platform adoption in strategic accounts with an accent on technical leadership, customer success, and cross-team orchestration. Focus on designing and driving complex technical account plans, resolving escalations, and enabling product adoption in high-tech and manufacturing sectors.
Salary: $161,280–$225,792 USD
Company
is a leading data and AI company providing a unified Data Intelligence Platform used by over 10,000 organizations worldwide, including more than 50% of the Fortune 500.
What you will do
- Collaborate with Solutions Architects and sales teams to understand and prioritize customer use cases.
- Lead technical account strategy and execution for workloads in strategic accounts.
- Serve as the primary technical contact for production and go-live issues across multiple use cases.
- Coordinate internal resources including Professional Services and Product teams to accelerate customer adoption.
- Develop and execute comprehensive plans covering onboarding, enablement, product adoption, and governance.
- Provide KPI reporting and updates on customer health and product usage to leadership.
Requirements
- Must have 5+ years of experience in technical project/program delivery in Data and AI domains.
- Proficiency in Python, SQL, or Scala programming.
- Experience in customer-facing roles such as pre-sales, technical architecture, or consulting.
- Strong understanding of distributed data systems and solution architecture.
- Ability to manage complex projects, stakeholders, and escalations with senior executives.
- Willingness to travel up to 30% as needed.
Culture & Benefits
- Comprehensive benefits tailored to regional needs.
- Commitment to diversity and inclusion in hiring and workplace culture.
- Global presence with headquarters in San Francisco and offices worldwide.