Technology & AI Trainer

Location: Adelaide, Australia; office-based

Salary: AUD 110,000–150,000 per annum

Company

hirify.global is recruiting for a corporate services technology training role.

What you will do

• Deliver instructor-led workshops, webinars, lunch-and-learn sessions, and video conferencing training.
• Train staff to use internal AI tools, Microsoft Office, document management systems, and workflow tools.
• Provide ongoing user support, troubleshoot issues, triage requests, and escalate technical problems.
• Create training materials, quick-reference guides, documentation, and resources for different skill levels.
• Implement and train users on new systems and processes while supporting change management.
• Track participation, document feedback and solutions, and contribute to continuous improvement and FAQ development.

Requirements

• Experience delivering technology training to users with different proficiency levels.
• Strong knowledge of AI tools, learning management systems, document automation tools, and legal research platforms.
• Ability to train users in Microsoft Office, including advanced formatting, cross-referencing, styles, and templates.
• Experience with document management or workflow systems such as FileSite, Aderant, or similar.
• Strong communication, interpersonal, responsiveness, and problem-solving skills.
• Experience in a legal or professional services environment is desirable, including familiarity with Australian professional obligations.

Culture & Benefits

• Collaborative and supportive work environment.
• Professional development pathways.
• Full-time or part-time working arrangements.
• Opportunities to support technology uplift across diverse teams.
• Wellbeing, social, and professional benefits.