Reliability Engineer (Fintech)

Location: Hong Kong

Company

hirify.global operates a global trading platform and the technology estate supporting it.

What you will do

• Automate repetitive triage workflows, including alert enrichment, routing, correlation, and operational tasks.
• Improve monitoring, alerting, and visibility across critical trading applications and their dependencies.
• Track reliability and availability, identify service degradation, and drive owning teams to resolve operational risks.
• Triage alerts and escalations, assess impact and ownership, and declare incidents when criteria are met.
• Act as Incident Commander, coordinating responders, stakeholders, mitigation, recovery, timelines, and status updates.
• Support post-incident reviews and recurring issue analysis while maintaining handovers across EMEA, AMER, and APAC.

Requirements

• Experience in production operations, SRE, NOC or command centre work, trading operations, or a similar first-line technical role.
• Experience running or coordinating major incidents and taking command of calls involving senior stakeholders.
• Strong triage, prioritisation, communication, judgment, and escalation skills.
• Solid Linux and networking fundamentals, with the ability to interpret alerts, logs, dashboards, and operational symptoms.
• Experience with incident and observability tooling such as PagerDuty, Jira Service Management, Grafana, Prometheus, and log search.
• Scripting and automation skills, preferably Python; familiarity with Bash, Go, Kubernetes, Docker, and GCP is useful.

Culture & Benefits

• Work alongside traders, developers, infrastructure, connectivity, data, and specialist teams.
• Operate under a global incident management framework with consistent standards and handover processes.
• Take ownership of operational standards and challenge weak ownership, poor alerts, missed SLAs, and ineffective runbooks.
• Support a latency-sensitive trading environment where rapid detection, containment, and recovery are critical.