Staff Technical Writer, Platform (AI)

TL;DR

Staff Technical Writer (Data Science ML): Creating clear, customer-focused documentation for data and AI platform products with an accent on instructional clarity and information architecture. Focus on collaborating with engineers and product managers, organizing content around customer use cases, and using data-driven insights to improve documentation.

Location: Must work onsite in Bay Area or Seattle area offices

Salary: $127,700–$178,775 USD

Company

hirify.global is a leading data and AI company powering over 10,000 organizations worldwide with its Data Intelligence Platform.

What you will do

• Collaborate with engineers and product managers to develop effective documentation.
• Work with customer-facing technical staff to create onboarding and best practice materials.
• Design and guide information architecture organizing content by customer use cases.
• Use data and customer feedback to drive documentation planning and improvements.

Requirements

• 6+ years of experience documenting complex technologies for developers or similar roles
• Ability to work onsite in Bay Area or Seattle offices
• Strong collaboration and communication skills
• Expertise in technical writing tools, style, and grammar
• Experience with data products, cloud computing, and SQL
• Proficiency in Markdown, Git, and GitHub
• Project management skills

Culture & Benefits

• Comprehensive benefits tailored to employee needs
• Commitment to diversity and inclusion
• Opportunity to work with industry-leading data and AI innovators