13 дней назад
Global O2C Collections Analyst & Dispute Mgt (French)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Global O2C Collections Analyst & Dispute Mgt (French): Managing customer collections, accounts receivable balances, billing inquiries, and dispute resolution within Pfizer's global Order-to-Cash organization with an accent on working capital optimization, compliance, and cross-functional coordination. Focus on analyzing delinquent accounts, resolving complex customer disputes, maintaining AR records, supporting SAP controls, and contributing to AI automation and transformation projects.
Location: Hybrid role based in Greece, Thessaloniki Chortiatis
Company
is a global pharmaceutical company focused on developing medicines and improving patient health outcomes through scientific and digital innovation.
What you will do
- Analyze accounts receivable balances and execute customer collection and dunning activities.
- Resolve billing inquiries, customer disputes, escalations, and account issues with internal and external stakeholders.
- Maintain the AR subledger, process adjustments, write-offs, refunds, payment applications, and account documentation.
- Prepare AR KPI reporting and performance analysis to support working capital objectives.
- Collaborate with Cash Application, Credit Risk, AR Accounting, Compliance, Gross to Net, and regional teams in a global virtual organization.
- Support SAP PC controls, audits, AI automation initiatives, and Order-to-Cash transformation projects.
Requirements
- Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field preferred.
- Fluent English and French, written and spoken, are required.
- Up to 2 years of experience in Accounts Receivable, Collections, Credit Management, Customer Financial Services, or Order-to-Cash processes preferred.
- Strong analytical, problem-solving, communication, organizational, and customer service skills.
- Proficiency in Microsoft Office applications, especially Excel, Word, PowerPoint, and Teams.
- Ability to work independently and collaborate with multicultural, cross-functional stakeholders.
Nice to have
- Experience in a financial shared services environment.
- Experience with SAP ERP, SAP S/4HANA, ISC, FSCM Collections Management, or Dispute Management.
- Knowledge of Power BI, Fiori, Power Query, and AI-enabled productivity or automation tools.
- Additional Dutch, Italian, or Spanish language skills.
Culture & Benefits
- Full-time, 12-month fixed-term position within a global Finance & Business Services organization.
- Hybrid work environment with a focus on flexibility and work-life harmony.
- Collaborative, inclusive, and multicultural workplace.
- Opportunity to contribute to digital transformation and automation initiatives.
- Submit a CV and motivational letter in English.
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