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13 дней назад

Head of Operational Support

Формат работы
onsite
Тип работы
fulltime
Грейд
head
Английский
c1
Страна
Kenya
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Head of Operational Support (Humanitarian Operations): Integrating operational support across HR, risk and compliance, humanitarian access and safety, finance, ICT, logistics, and administration in East and Southern Africa with an accent on country-office accountability and operational standards. Focus on advising country teams, building support capacity, streamlining regional-office hosting arrangements, and leading crisis management activities when required.

Location: Nairobi, Kenya; full-time duty station with a two-year contract.

Company

Independent humanitarian organisation supporting displaced and crisis-affected people across 40 countries through emergency assistance, protection and durable solutions.

What you will do

  • Ensure efficient, integrated support functions across the regional team.
  • Hold country offices accountable for operational progress using reports, analysis and compliance data.
  • Advise country directors, heads of support and Humanitarian Access and Safety managers on operational challenges.
  • Provide mentorship, capacity building and skills development for operational support teams.
  • Participate in global planning and strategy discussions for support functions.
  • Coordinate finance, HR and logistics requirements for regional grants and streamline hosting arrangements in the Nairobi regional office.

Requirements

  • At least 10 years of relevant leadership or management experience in the humanitarian field.
  • Higher education in business administration, management, finance or a related field.
  • Experience managing finance, HR and logistics support functions; security and safety experience is an advantage.
  • Experience working in complex and volatile contexts, including organisational change, start-up or exit processes.
  • Demonstrated results in operational support and the ability to collaborate with remote teams and stakeholders.
  • Fluent English, written and verbal, is required.

Culture & Benefits

  • International humanitarian work supporting people affected by displacement and crises.
  • Empowered working culture with responsibility and opportunities to contribute ideas.
  • Two-year contract on NRC grade 11 salary and benefits scale.
  • Contract may be national or international; international appointments include a full family package.
  • Inclusive workplace committed to diversity, dignity, safeguarding and professional development.

Hiring process

  • Submit an updated English CV and an English cover letter.
  • Applications missing required information or submitted in other languages will not be considered.
  • Only shortlisted candidates will be contacted.

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