Customer Engineer (Semiconductor Equipment)

Location: Dresden, Germany. On-site work is required, with approximately 20% travel.

Salary: €52,000–€71,500 per year.

Company

hirify.global develops materials science, engineering, and equipment solutions for semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer equipment with Senior Field Service Engineers.
• Use digital analytics and basic diagnostic techniques to troubleshoot technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Communicate and coordinate directly with customers to support smooth equipment operation.
• Work in clean-room environments and follow safety, environmental, and on-site requirements.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer or field service support experience, or experience in a related technical field.
• Ability to read and interpret electrical and mechanical schematics.
• Basic mechanical aptitude in areas such as pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters, plus basic Microsoft Excel, Word, and PowerPoint knowledge.
• Valid driver’s license, ability to obtain a passport if travel is required, and ability to meet all on-site safety and environmental requirements.

Nice to have

• 2–4 years of customer or field service support experience, or experience in a related technical field.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Employee health and wellbeing programs.
• Comprehensive benefits package.
• Potential eligibility for bonus and stock award programs.
• Training provided for maintenance of the relevant equipment systems.