Customer Service Administrator (Manufacturing)

Location: Seoul, South Korea; onsite

Company

hirify.global provides coding, marking, printing, and labeling solutions for industries including food, beverage, pharmaceutical, personal care, electronics, chemical, and aerospace.

What you will do

• Respond to customer inquiries through phone, email, MRO sites, and other channels.
• Review purchase orders, prepare quotations, and coordinate order processing and delivery with internal departments.
• Enter and manage orders in Oracle Cloud and support monthly revenue closing and revenue recognition.
• Generate tax invoices, follow up on outstanding receivables, and support collection activities.
• Create and manage service orders, administer service contracts, and maintain accurate service documentation.
• Coordinate with service engineers and internal teams to ensure timely service execution.

Requirements

• Associate degree or higher in any field.
• Approximately two years of experience in a manufacturing environment.
• Ability to read and write basic business documents in English and communicate in English.
• Strong customer communication, interpersonal, organizational, and multitasking skills.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Positive, proactive, customer-oriented approach and ability to work effectively in a team.

Nice to have

• Experience in invoicing, revenue administration, or service coordination.
• Experience with Oracle Cloud.

Culture & Benefits

• Work in a global organization focused on teamwork, cooperation, innovation, and continuous improvement.
• Access professional development opportunities through the Veralto Enterprise System.
• Join a fast-paced, results-oriented environment where individual contributions are recognized.
• Work within diverse business groups offering varied career opportunities.