Payments Specialist, APAC (Fintech)

Location: Must be located in Malaysia and eligible to work there

Company

hirify.global develops technology platforms that connect businesses and individuals with fitness, wellness, and other real-world experiences through brands including Mindbody and ClassPass.

What you will do

• Support the payments go-to-market function by enabling Sales, analyzing customer credit card statements, and preparing pre-sale rate analysis.
• Attach and onboard customers to suitable integrated payments solutions.
• Work with Customer Success and Account Management to increase payments adoption, manage customer portfolios, and optimize revenue.
• Build customer loyalty through effective communication, education, transparency, and payments training.
• Negotiate customer rates while maintaining pricing integrity.
• Manage payments-related projects and conduct customer, brand, and portfolio-level data reviews.

Requirements

• Bachelor’s degree in business, mathematics, economics, or another analytical field, or equivalent experience.
• 1–3 years of relevant experience in payments, account management, or analysis.
• Payments experience is required.
• Strong analytical skills, attention to detail, and comfort with basic mathematics.
• Experience in a customer-facing role.
• Regular use of Salesforce, Excel, and PowerPoint.

Culture & Benefits

• Work within a payments team that supports the full commercial lifecycle of payments customers.
• Collaborate with Sales, Customer Success, and Account Management teams.
• Contribute to technology that supports wellness businesses and meaningful real-world experiences.
• Inclusive equal-opportunity environment that values diverse backgrounds, experiences, abilities, and perspectives.