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Manager, Branch Office - Mayfield Heights (Fintech)
73 400 - 94 100$
Описание вакансии
Текст:
TL;DR
Manager, Branch Office - Mayfield Heights (Fintech): Managing a full-service credit union branch and leading staff across member services, lending products, cash operations, compliance, and business growth with an accent on operational security, employee development, and customer service. Focus on optimizing branch performance, analyzing business trends, resolving complex operational issues, and maintaining regulatory and procedural compliance.
Location: Mayfield Heights, Ohio, United States; on-site. The role may require working at or permanently transferring to neighboring branches within a reasonable commuting distance. Availability is required Monday through Saturday, based on business needs.
Salary: $73,400–$94,100 annually.
Company
provides retail banking and financial services, including lending and deposit products.
What you will do
- Manage daily operations of a small or medium full-service branch and lead the branch team.
- Provide and promote lending, checking, savings, certificate, IRA, trust, and estate account products and services.
- Oversee cash operations, vault procedures, ATM activities, self-audits, security, and emergency preparedness.
- Recruit, onboard, train, mentor, and evaluate employees while setting performance goals and ensuring adequate staffing.
- Lead community marketing activities, financial presentations, local events, realtor and trade shows, and cross-branch business development.
- Analyze reports and trends, manage budgets and records, resolve complex issues, and ensure operational, HR, and regulatory compliance.
Requirements
- Three years of experience at grade level 76 or higher, or applicable external experience.
- Experience leading and managing teams in diverse and complex operational environments.
- Advanced knowledge of consumer lending, credit cards, mortgage and equity loans, savings and checking accounts, cash operations, and applicable federal regulations.
- Experience in customer service operations, employee supervision and development, financial data analysis, and responding to complex financial information requests.
- Strong organizational, planning, time management, judgment, communication, word processing, and spreadsheet skills.
- Ability to work on-site in Mayfield Heights and at neighboring branches when required, with Monday–Saturday availability.
Nice to have
- Working knowledge of Navy Federal products, services, policies, and procedures.
- Bachelor's degree in Accounting, Business Administration, or an equivalent combination of education, training, and experience.
Culture & Benefits
- Meaningful career experience in an energized, engaged, and committed environment.
- Competitive pay and benefits.
- Opportunities to contribute to member service, community relations, and regional branch operations.