TL;DR

B2B Account Manager (Logistics): Manage and grow key client accounts for Ninja Restock's B2B logistics service with an accent on client relationship management, business development, and operational coordination. Focus on strategic account growth, resolving operational issues, and collaborating with sales and logistics teams.

Company

%hirify_global% is a tech-enabled logistics company providing innovative delivery services across Southeast Asia, leveraging algorithm-based optimization and data-driven approaches.

What you will do

Build and maintain strong relationships with existing B2B clients.
Coordinate with internal teams to ensure smooth logistics operations and timely delivery.
Maintain accurate client records and monitor order progress.
Address and escalate operational issues to maintain client satisfaction.
Support upsell and cross-sell opportunities within client accounts.
Prepare sales presentations, proposals, and business reviews.

Requirements

Bachelor's degree in Business Management, Economics, Management Engineering or related field
Experience in B2B account management, preferably in transport or logistics
Strong understanding of transport and logistics operations and technologies
Excellent communication, negotiation, and interpersonal skills
Proficiency in CRM software and Microsoft Office Suite
Ability to work effectively in a fast-paced, dynamic environment

Culture & Benefits

Hybrid work setup with flexible arrangements supporting work/life balance.
Competitive compensation and recognition programs.
Paid Time Off and Wellness Leaves to support overall well-being.