Coordinator, Customer Order Management with Spanish

Location: Gdansk, Poland; hybrid work between the office and remote

Salary: 7,400–8,400 PLN per month

Company

hirify.global is a global sustainable chemistry company serving water-intensive industries, including water treatment and the fiber industry. The Gdansk Business Service Center provides customer service, procurement, finance, administration, and IT operations.

What you will do

• Manage the Order-to-Cash process, including order fulfillment and billing.
• Communicate with customers about orders, confirmations, shipments, and delivery requirements.
• Ensure customer deliveries and requirements are handled accurately and efficiently.
• Address and resolve customer complaints and order-related issues.
• Collaborate with internal and external stakeholders to support seamless operations.
• Follow internal policies and performance targets to maintain process integrity and compliance.

Requirements

• English and Spanish language proficiency required.
• At least one year of relevant experience in order management or customer service.
• Working knowledge of SAP.
• Practical skills with Microsoft Office tools.
• Effective communication, interpersonal, teamwork, and cooperation skills.

Nice to have

• Experience in logistics.
• Familiarity with customs formalities.

Culture & Benefits

• Hybrid work arrangement with flexibility between office and remote work.
• Private healthcare and a Multisport card.
• Wellbeing programs and development opportunities.
• Multicultural work environment focused on openness, cooperation, and partnership.
• Collaboration with experienced colleagues using professional collaboration tools.

Hiring process

• Submit an application with a CV through hirify.global’s recruitment system by 5 October 2026.
• Applications sent by email are not considered.