Clinical Representative (Monarch Urology)

Location: Field-based role covering the Capital Corridor territory across North Carolina, South Carolina, Virginia, and Washington, DC; ideally based in North Carolina. Requires travel up to 90% within the assigned territory, including overnight travel.

Salary: $70,000–$90,000 annual base pay, plus participation in a sales incentive compensation program.

Company

Johnson & Johnson MedTech develops medical technologies, including robotic, surgical, and digital solutions designed to improve diagnosis, treatment, recovery, and patient outcomes.

What you will do

• Provide in-case procedural support and technical expertise for physicians, nurses, and staff using the Monarch Urology platform.
• Support procedures in hospitals and ambulatory surgery centers, including live patient cases and required protective equipment.
• Deliver customer training, clinical education, product demonstrations, launch planning, and training events.
• Build clinical confidence, improve user competence and procedural efficiency, and support system and disposable utilization.
• Partner with sales leadership on account plans, referral development, product availability, and account-level sales activities.
• Act as a liaison between customers and internal teams, escalating issues and reporting complaints or technical concerns.

Requirements

• Bachelor’s degree and at least 3 years of relevant experience, or an associate degree or medical certification and at least 5 years of relevant experience.
• Experience in clinical work, medical device technical support or sales, procedural support, operating rooms, or healthcare.
• Ability to learn and communicate technical and clinical concepts to physicians and clinical staff.
• Ability to work across hospital departments and ambulatory surgery centers, including live patient cases, hospital credentialing, and customer access requirements.
• Ability to travel extensively, including overnight travel, up to 90% within the assigned territory.
• Valid driver’s license and ability to work in a regulated healthcare environment while meeting applicable quality and compliance requirements.

Nice to have

• Experience in urology, endourology, surgical robotics, or another highly technical procedural specialty.
• Account management, sales training, solutions selling, market knowledge, and issue escalation experience.

Culture & Benefits

• Inclusive work environment focused on innovation, collaboration, and improving patient outcomes.
• Medical, dental, vision, life insurance, disability, business accident, and group legal insurance.
• Participation in pension, 401(k), and long-term incentive programs, subject to plan terms.
• Company fleet program with the option of a company car or car allowance.
• Paid vacation, sick time, holidays, parental leave, caregiver leave, volunteer leave, and other time-off benefits.