Coordinator, Customer Order Management (English)

Location: Gdańsk, Poland; hybrid work between the office and remote.

Salary: 6,800–7,800 PLN per month starting base salary.

Company

hirify.global provides sustainable chemistry solutions for water-intensive industries, including municipal and industrial water treatment and the fiber industry.

What you will do

• Manage the Order-to-Cash process, including order fulfillment and billing.
• Communicate with customers about orders, confirmations, shipments, and delivery requirements.
• Coordinate accurate and efficient delivery execution.
• Address and resolve customer complaints and order-related issues.
• Collaborate with internal and external stakeholders to support seamless operations.
• Follow internal policies, targets, and compliance requirements.

Requirements

• English proficiency is required.
• At least one year of relevant experience in order management or customer service.
• Working knowledge of SAP.
• Practical experience with Microsoft Office tools.
• Experience in logistics and familiarity with customs formalities.
• Effective communication, interpersonal, and teamwork skills.

Culture & Benefits

• Hybrid work with flexibility to organize work between the office and remote locations.
• Private healthcare and a Multisport card.
• Wellbeing programs and development opportunities.
• Collaborative, multicultural work environment with internal and external partnerships.
• Collaboration tools and support from experienced colleagues.

Hiring process

• Applications must be submitted through hirify.global's recruitment system with a CV by 5 October 2026.
• Applications sent by email are not considered.